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Returns Policy

We want you to be happy with your purchase from the Buffalo Bill Center of the West store. You may exchange or return most merchandise for a full refund, less shipping charges, based on the original form of payment within 60 days of purchase. All returns must be accompanied by the original receipt; no copies will be accepted, there will be a 10% restocking fee on all returned merchandise. Sorry, no returns on food items.

If you have questions or would like assistance with a return, please contact us by calling toll free 1-800-533-3838. Monday - Friday 8 a.m. - 5 p.m., Saturday and Sunday 8 a.m. - 5 p.m.